Apple Repairs vs Samsung and Reliability:
Who is the best tech provider?
Purchasing a new tech gadget in our increasingly technology dependant world can be intimidating.
In such a competitive market, it can be difficult to know which product is going to be the best buy.
For those of us less technologically inclined, the idea of the eventual repair or even replacement of your new purchase can be the last thing we consider when choosing a provider.
However, the reliability of your new technology should be a crucial component of your purchase.
In comparing the reliability of the world’s leaders in technology, Apple and Samsung are the top two competitors.
Statistics derived from the studies of Rescuecom’s Reliability Report suggest Samsung has been the leading brand in computer reliability for some time now, with Apple a close second.
Rates of Apple repairs vs Samsung – who is the more reliable provider?
Smartphones: Are there more Apple Repairs or more Samsung repairs?
In terms of the smartphone, Apple has been shown to still reign supreme.
The technology support website FixYa was able to look into the question of product reliability using the statistics generated by their website. FixYa is a website where tech product consumers and tech experts communicate to fix problems with user gadgets.
In terms of Apple repairs, studies by FixYa have revealed that the Apple’s iPhone is a whopping 300% more reliable than Samsung.
This statistic alone is sure to diminish the rates of Apple repairs needed, particularly in comparison to Apple’s competitors.
The smaller rate of the need for Apple repairs is an important component for potential purchasers to consider. Apple therefore seems well posited to regain its crown as the leading technology provider in the world.
Smaller Rates of Apple Repairs in Smartphones: What this means for Apple vs Samsung
Something the Apple repairs system perhaps need to consider however, is FixYa’s report on the most common complaint with the iPhone: battery life.
While this is not a problem likely to send every user hurtling down to the Apple repairs store, it could potentially lose Apple customers to their competitor Samsung.